Privacy Policy

Welcome to Goldstream Dental Clinic. Our official website is www.goldstreamdental.com. Located at 923 Goldstream Ave, Victoria, BC V9B 2Y2, we are dedicated to providing top-quality dental care services to our community. As a leading dental care provider in Langford, our clinic specializes in a range of dental treatments designed to promote optimal oral health and wellness. This Privacy Policy applies to information collected through our website and services, detailing how we collect, use, and protect your personal information in accordance with applicable laws and our standards of practice.

Your privacy is important to us. This section explains the types of personal data we collect from you when you use our website and the specific reasons why we collect it. We are committed to ensuring that your information is secure, used responsibly, and only for the purposes you have consented to.

When you leave a comment on our site, we collect the data shown in the comments form, along with your IP address and browser user agent string. This helps us detect spam and maintain site security. If you use a Gravatar, an anonymized string created from your email address (also known as a hash) may be sent to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service can be found here. Once your comment is approved, your profile picture is visible to the public alongside your comment.

We advise you not to upload images with embedded location data (EXIF GPS) to the website. Other visitors may download and extract this location data from such images.

Our contact forms collect your name, email, and any other information you provide to assist us with your inquiries and requests. This information is used solely to respond to your inquiries and is not used for any other purpose without your consent.

Our website uses cookies to enhance your browsing experience and provide personalized service. When you leave a comment, you may opt to save your name, email, and website in cookies for future commenting convenience. These cookies last for one year. We also use cookies to manage login sessions and user preferences, enhancing your interaction with our site.

Articles on our site may include embedded content (e.g., videos, images, articles), which behaves as if you have visited the originating website. These sites may collect data about you, use cookies, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

We use analytics tools to track website usage and user behavior to improve our services. These tools collect data such as your IP address, browser type, and pages visited, all of which help us better understand how our site is used and how to improve it to serve you better.

At Goldstream Dental Clinic, safeguarding your personal information is our top priority. We employ robust security measures including SSL encryption, secure servers, and data access controls to protect your data whenever you enter, submit, or access your personal information on our website.

We retain your personal data only for as long as is necessary to provide you with our services and fulfill our legal obligations. Once the purpose for data processing has been fulfilled, your data is securely archived or deleted, unless continued retention is required by law.

We are committed to protecting your privacy and do not sell, trade, or transfer your personally identifiable information to external parties without your consent. This excludes trusted partners who assist us in operating our website, conducting our business, or serving you, under strict confidentiality agreements.

You have the right to access the personal data we hold about you. You can request an exported file of your data that we have collected, including any information you have provided directly. Furthermore, you may request the deletion of any personal data we hold about you, except for data that we are required to keep for administrative, legal, or security purposes.

In the unlikely event of a data breach, we have procedures in place to swiftly respond, mitigate any potential harm, and notify you and the relevant authorities as required by law. We commit to full transparency and will guide you on steps you might need to take to protect your personal information.

We reserve the right to update and adjust this privacy policy periodically to reflect new legal requirements, changes in our information handling practices, or technological advancements. Should any significant changes occur, we will inform you through email (where available) or via a prominent notification on our website before the changes take effect. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Your feedback and questions are important to us. If you have any inquiries regarding our Privacy Policy or the data we hold about you, please do not hesitate to reach out. You can contact us via:

We are committed to promptly addressing any concerns or questions you may have.