Service Terms and Conditions

Welcome to Goldstream Dental Clinic

Thank you for choosing Goldstream Dental Clinic for your dental care needs. We are committed to providing you with high-quality dental services in a comfortable and friendly environment. Below, you will find our terms of service, which we kindly ask you to review and acknowledge prior to your appointment.

Appointments and Cancellations

  1. Scheduling Appointments
    • Appointments can be scheduled by phone, in person, or online through our website. We recommend booking in advance to secure your preferred date and time.
  2. Cancellation Policy
    • If you need to cancel or reschedule your appointment, please notify us at least 48 business hours in advance. This allows us to manage our schedule and offer the slot to other patients.
    • Late Cancellations: Cancellations made less than 48 business hours before the scheduled appointment time may incur a fee of $100. This fee compensates for the time that has been set aside for your treatment.
  3. No-Show Policy
    • Failure to show up for a scheduled appointment without prior notice will also result in a $100 fee. Repeated no-shows may result in limitation or termination of services.

Fees and Payments

  1. Service Fees
    • Fees for dental services vary depending on the type of treatment provided. A detailed list of service fees is available upon request at our clinic or can be requested via the contact form on our website.
  2. Payment Methods
    • We accept various payment methods, including cash, credit cards, and dental insurance. Full payment is required at the time of service unless prior arrangements have been made.

Insurance and Coverage

  1. Verifying Insurance Coverage
    • We kindly ask our patients to confirm their insurance coverage for the planned dental services before their appointment. This helps ensure a smooth and efficient billing process. Please reach out to your insurance provider to verify what treatments are covered under your plan.
  2. Assistance with Insurance Claims
    • Our dedicated staff is here to assist with insurance forms and claim processing, especially in understanding dental procedure codes when checking for insurance coverage. However, please be aware that payment for services rendered is ultimately the responsibility of the patient. We are always available to help answer any questions you may have regarding insurance and payment options.

Privacy and Confidentiality

  • We adhere to strict standards of confidentiality and privacy concerning your medical and personal information. Your records will not be shared without your written consent, except as required by law. If you wish to learn more about our Privacy and Confidentiality, you can access our Privacy Policy page at https://goldstreamdental.com/privacy-policy/

Changes to Terms and Conditions

  • Goldstream Dental Clinic reserves the right to modify these terms and conditions at any time. Changes will be posted on our website and effective immediately upon posting.

Your continued use of our services following any changes signifies your acceptance of our updated terms.

Contact Us

Your feedback and questions are important to us. If you have any inquiries regarding our Service Terms and Conditions, please do not hesitate to reach out. You can contact us via:

Email: goldstreamdental@yahoo.com
Phone: (250) 474-1271
Address: 923 Goldstream Ave., Victoria, BC V9B 2Y2

We are committed to promptly addressing any concerns or questions you may have.

Thank You for Choosing Goldstream Dental Clinic

We look forward to serving you and providing you with exceptional dental care.

Call Today
+1 250 474 1271
923 Goldstream Ave., Victoria, BC V9B 2Y2

Schedule an Appointment